1. Who We Are
heirwelleed is an estate records education organisation offering family planning workshops and document-organisation resources. We operate from 165 Wireless Road, Lumphini, Bangkok 10330, Thailand. For privacy-related questions, please contact us at [email protected] or by phone at +66 2 651 8074.
heirwelleed is the data controller for personal information collected through this website and our workshop registration process.
2. Information We Collect
Information you provide directly
When you use our contact form, register for a workshop, or enquire about our Archive Membership, we may collect:
- Your name and preferred form of address
- Email address and phone number
- Any message or question you choose to share with us
- Workshop or service preferences you indicate
Information collected automatically
When you visit our website, certain technical data is collected automatically through cookies and similar technologies, including your IP address, browser type, device type, pages visited, and general geographic region. Please see Section 8 for more detail on cookies.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide information about our workshops and resources
- To process workshop registrations and arrange session logistics
- To send you relevant updates about upcoming sessions, new resources, or changes to our services — where you have indicated this is welcome
- To improve the usability and content of our website
- To meet our legal obligations under applicable Thai law
We do not use your personal information for automated decision-making or profiling.
4. Legal Basis for Processing
Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and, where applicable, the EU General Data Protection Regulation (GDPR), we process your data on the following bases:
- Consent — where you have actively agreed to receive communications from us
- Contract performance — where processing is necessary to deliver a workshop or service you have requested
- Legitimate interests — for website analytics and service improvement, where those interests are not overridden by your rights
- Legal obligation — where we are required to retain or share data by law
5. Sharing Your Information
We do not sell personal data. We may share information only in the following limited circumstances:
- Service providers — We engage trusted third-party providers (such as email platforms and hosting services) who process data on our behalf under data processing agreements.
- Legal requirements — We may disclose information if required to do so by law, regulation, or a competent authority.
- Business transfers — In the unlikely event of a merger or transfer of assets, personal data may form part of the transferred information, subject to the same protections.
We do not transfer personal data outside Thailand except where necessary for the delivery of a specific service and only with appropriate safeguards in place.
6. Data Retention
We retain personal information only for as long as reasonably necessary:
- Contact enquiries: up to 24 months from the date of last contact
- Workshop participant records: up to 36 months from participation date
- Archive Membership records: for the duration of membership plus 36 months
- Website analytics data: up to 26 months in aggregated or anonymised form
After the applicable period, personal data is securely deleted or anonymised.
7. Your Rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your data, where we no longer have a lawful basis to retain it
- Object to or restrict certain types of processing
- Withdraw consent at any time, without affecting the lawfulness of prior processing
- Lodge a complaint with the Personal Data Protection Committee of Thailand or another supervisory authority
To exercise any of these rights, please contact us at [email protected]. We aim to respond within 30 days.
8. Cookies
Our website uses cookies to remember your preferences (such as cookie consent choices) and to understand how visitors use the site. You can control cookie settings through your browser and via our Cookie Policy, which sets out the categories of cookies in use and how to manage them.
9. Security
We take reasonable technical and organisational steps to protect personal data from unauthorised access, disclosure, or loss. These include access controls, secure data transmission, and periodic review of our data handling practices. However, no transmission over the internet is entirely without risk, and we encourage you to exercise caution when sharing personal information online.
10. Contact & Updates
If you have any questions about this Privacy Policy or our data practices, you are welcome to contact us:
- Email: [email protected]
- Phone: +66 2 651 8074
- Post: 165 Wireless Road, Lumphini, Bangkok 10330, Thailand
We may update this policy from time to time to reflect changes in our practices or applicable law. The current version will always be available on this page, with the revision date noted at the top.